No, this is a re-announcement of the voluntary recall first communicated through CPSC and Health Canada press releases on June 22, 2023.

The timing of the re-announcement coincides with the typical “clean and check” servicing schedule for the Steam Humidifier.

Yes, this is a voluntary recall. Our priority is customer safety.

Research Products Corporation has determined a specific type of electrode wire with a “D” shaped connector used in Steam Humidifiers produced from June 2010 – January 2015 may loosen causing arcing and/or overheating at the interface of the connector and canister, posing a fire hazard.

Research Products Corporation voluntarily notified and is working with the U.S. Consumer Products Safety Commission and Health Canada on the issue.

Steam Humidifier electrode wires with a “D” shaped connector are being recalled.

Research Products Corporation has developed an electrode wire with an “O” shaped connector that eliminates the risk of fire. The wire repair kit contains two “O” shaped connector electrode wires. In addition, following the maintenance instructions will ensure the product continues to operate safely and to its designed specifications.

Approximately 36,200 affected units were installed in the U.S. and 3,800 were installed in Canada.

No other products are affected

Research Products has received 103 reports of the recalled humidifiers overheating, including 10 incidents resulting in smoke or residential fires.

No, We anticipate this proactive approach will help us reach our goal of changing out “D” shaped wires by engaging more homeowners and contractors than we reached with the safety notice.

June 26, 2023.

The electrode wires are powered from a connection on the panel and are connected to a post on the canister. At the end of the wire there is a rubber insulation boot surrounding the metal connection that comes in contact with the canister post. The design of that metal connection is either in the shape of a “D” or an “O”. The “D” shaped design is recalled, and the “O” shaped connector is the current design and has been used in units produced since January 2015.

Yes, maintenance of the Steam Humidifier includes checking the electrode wires annually and replacing the electrode wires if the connections are loose, damaged, or have been in service for 3 or more years. Following the maintenance procedures will ensure the Steam Humidifier operates safely and to its designed specifications.

No. Replacement of electrode wires are considered regular maintenance of the Steam Humidifier. Regular maintenance parts are not covered under warranty.

Replacing the two electrode wires and canister typically takes 15 – 20 minutes.

Yes, through continuous improvement efforts we have made improvements to the canister material. All canisters utilize a new plastic material that contains self-extinguishing additives meeting UL standard 94 achieving V2 rating.